Q. Return & Exchange Conditions and Precautions
Quick Links
Return & Exchange Conditions
Return & Exchange Acceptance Period:
(Store Purchase) Within 30 days from the date of purchase.
Return & Exchange Method
Please find below for more details:
● Exchange: Click here
● Refund for 【Online Payment】 Purchase: Click here
● Refund for 【Pay in Store】 Online Purchase: Click here
● Refund for In-Store Purchase: Click here
Return & Exchange for Product Defect
We’re very sorry to hear that the item you have purchased from us may be faulty.
Please get in touch with our customer service via 【Chat Support】 button (bottom page) or email (here) for further assistance.
• Return & Exchange Conditions
• Return & Exchange for Product Defect
Return & Exchange Conditions
Return & Exchange Acceptance Period:
(Store Purchase) Within 30 days from the date of purchase.
(Online Purchase) Within 30 days receive your parcel.
Products that cannot be returned or exchanged:
Return & Exchange Method
Please find below for more details:
● Exchange: Click here
● Refund for 【Online Payment】 Purchase: Click here
● Refund for 【Pay in Store】 Online Purchase: Click here
● Refund for In-Store Purchase: Click here
Return & Exchange for Product Defect
We’re very sorry to hear that the item you have purchased from us may be faulty.
Please get in touch with our customer service via 【Chat Support】 button (bottom page) or email (here) for further assistance.
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