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Q. Return Policy

Please read our policy below for further details and information.

Return Policy 
● Store Purchase: Return within 30 days from the date of purchase of the product(s).
● Online Purchase: Return within 30 days of receiving the product(s) ordered from the UNIQLO online store (www.uniqlo.com/my).
Example: If you received the product(s) on 1st May, please return the product(s) by shipping it to our warehouse by 30th May. 
● Product(s) can be returned for exchange or refund, provided the product(s) is returned in new and original condition with original product packaging, price tags and labels.
● For exchanges to product(s) of equivalent or lower price, no refunds will be given. 
● For exchanges to product(s) of a higher price, you will be required to pay the difference 
● Product(s) sold at mark down prices due to defect cannot be returned.
● Only product(s) purchased in Malaysia can be exchanged or returned.
● UNIQLO (Malaysia) Sdn Bhd reserves the right for final decision.
● UNIQLO (Malaysia) Sdn Bhd reserves the right to amend this policy at any time without prior notice. 

Return Method
Please refer to the details below: 
● Click here for the method of returning product(s) purchased from the online store.  (From 21st October 2020)
● Click here for the method of returning product(s) purchased from the online store.  (Before 21st October 2020)
● Click here for the method of returning product(s) purchased at store.
 

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