Q. Difference between purchase history and online store order history

The purchase history includes purchases you have made both online and in-store. Whereas the order history only includes purchases you have made online on the UNIQLO website and the App. Please note, you only can check your online order status and tracking information once login to our UNIQLO website.

In-store purchases are reflected in the App within the next 24 hours after the purchase date. The membership ID barcode must be scanned at the cash register, for in-store purchases to be reflected. Online purchases are reflected in the App in the next days after the shipment date confirmed.

If your purchases are still not reflected in the App, please contact our Customer Care Team via our
Contact Us page.
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