Our alteration service is exclusively for UNIQLO jeans and pants only.
I've purchased a pair of UNIQLO jeans/ pants for quite a while now and have decided that I would like to have them altered. Is this possible?
Yes, you are able to. Kindly bring along your receipt and pants to any retail stores for alteration.
How long will I have to wait for an alteration in store?
Time may vary from store-to-store. We always try to offer a same day service where we can, but this is dependent on the volume of alterations a store has to do within a day. Kindly check with a staff member for how long it will take for your alteration to be done. They will be able to advise you.
What happens if the product alteration length that I received is incorrect?
The alteration result may have ± 1cm deviation and please ensure to use clothing measurement tape for the correct measurement.
Check out below the correct measurement method for each pant type:
Measuring for Jeans: Click here.
Measuring for Chino Pants: Click here.
Measuring for Formal Pants: Click here.
Alternatively, please contact our customer service team here for further assistance.
Can I request return or exchange for altered pants?
Any altered product no longer consider normal & original condition and it cannot be returned for refund or exchange.
In the unlikely event that you have received incorrect or manufacture defect product(s), you may contact our customer care team via 'Chat Support' button (bottom page) or email (here) for further assistance.