1. UNIQLO
  2. UNIQLO Malaysia Customer Service
  3. Delivery
  4. Click & Collect

Q. Same Day Click & Collect

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Enjoy the Same Day Delivery to our selected stores for our Click & Collect service. Place your order now before 12pm to have your parcel delivered on the same day (with T&C applied).

#Online Alteration and Gift Service are not eligible for Same Day Click & Collect. We required an additional 1-4 working days to be processed. 
 

How it Works 

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The checkout page will not indicate if your parcel is eligible for the Same Day Delivery. Please wait for the email notification (parcel ready for pickup), confirming that your order has been delivered to your selected store, before heading down to collect.

Delivery Charges

Free shipping with no minimum spend.

Available Store

1) One Utama
2) Sunway Pyramid
3) DA Square
4) Mid Valley Megamall, KL
5) IOI City Mall, Putrajaya
6) KLCC 
7) Pavilion Bukit Jalil
8) Fahrenheit 88
9) The Exchange TRX

Order Cut Off Time

Order in between 12.01am - 11.59am MYT from Monday to Friday.

This service is not applicable for order(s) placed on Saturdays, Sundays, public holidays, and after 12pm on weekdays.

How to collect

When your parcel is arrived in UNIQLO store and ready for collection, you will receive an email for the pickup.

Present the email and your online order number (or show your order history) at the cashier counter of the designated UNIQLO store.

Parcel Collection Period

You will have 21 days to collect the parcel in the UNIQLO store once arrival.

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    Frequently Asked Question
     

    Will there be instances where UNIQLO may not be able to perform the Click & Collect: Same Day Delivery service?

    Yes, there will be. For instance, this could take place when there’s a surge in demand from new collaborations and sales periods, stock takes and more. 

    Therefore, please ensure that you receive an email notification stating that your order has arrived in your selected store, before heading down to collect your parcel. Please reach out to our customer service team, should you have any questions.    

    How long must I wait before heading to the store to pick up the order?

    There is no fixed delivery timing for this Click & Collect: Same Day Delivery service.

    The parcel will be ready around late evening, and please wait for the email notification (parcel ready for pickup), confirming that your order has been delivered to your selected store, before your visit to collect.

    Do I have to collect my order within the same day?

    No, this is not necessary. Similar to our regular Click & Collect service for all physical stores, you will have 21 days to pick up your package from the time it arrives at your selected store.

    After 21 days, your order will be cancelled and automatically refunded in your original mode of payment

    Can my family/ friends to collect my parcel on behalf?

    Yes, your family or friends can collect your Click & Collect parcel on your behalf.

    Please share your pickup notification email (with QR code) and order number with your family/ friends. They are required to present the information to our staff in UNIQLO store when collect the parcel. 

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