We are excited to announce that we will be updating the UNIQLO Malaysia website and APP this March, including the introduction of new services to make purchasing your LifeWear even better!

Please be informed that, due to a scheduled system update, certain services will be temporarily suspended, and several changes will take effect following the update. 

We appreciate your patience and support during this transition and thank you for your understanding. 


 

• Password Reset (Needed After New Website Launch)

  Customers are required to reset the password as part of our system improvement after the scheduled update and new website launched on 3 March 2026 via website or 4 March 2026 via UNIQLO APP. 
  
  Click (here) for more details how to reset a password. 

• Coupons

  Coupon will remain saved and can be used one the scheduled update is completed.
  
  All coupon can be view under 【Membership】 > 【Coupons】 after login your online account. 
  
  (Example)
  

• Wishlist & Shopping Cart

  After the scheduled update, any products saved in Wishlist & Shopping Cart before 3 March 2026 will be automatically removed.
  
  Customers will be able to create a new Wishlist with improved features after the scheduled update, including add products by size, along with preferred colors and styles. 

• Order History & Purchase History

  After the scheduled update, 【Order History】 will be merged under【Purchase history】. You can view both Online and In-store purchase details under【Purchase history】.
  
  (Example)
  
  
  【Important Note】 
  • Online purchases before 3 March 2026 will not be migrated after the scheduled update. 

• Return Process

  Please be informed that following the scheduled update, the return (refund) process for online purchases has been improved for a better experience.
  
  This enhancement applies only to online purchases made on or after 3 March 2026. For more details, please refer to the useful links below for the corresponding return methods:
  How to return (online purchases before 3 March 2026): (here)
  How to return (online purchases after 3 March 2026 ): (here)
  
  【Important Note】 
  • Return method for Pay-in-Store online purchases remain unchanged. 
  • Exchange method for both online & in-store purchases remain unchanged. 
  
  

Please be informed that the Bulk Purchase service will be temporarily unavailable during the stated period. All existing Bulk Purchase orders will continue to be processed, and delivery arrangements will proceed as usual until 26 February 2026.

Any new Bulk Purchase submissions, or deliveries that have not been scheduled before 26 February 2026, will be placed on hold and will resume from 4 March 2026 onward.