About RE.UNIQLO Studio - Remake Service (Embroidery)

Customise your LifeWear with our exclusive embroidery service.

Add a personal touch to your new UNIQLO item, with the embroidery of text or unique icons!
 

【Important Note】
• No exchange and refund allowed.
• The size of the monochromatic icons and coloured icons are fixed. 
• The colours of the coloured icons are fixed. 
• The colours of the text/ monochromatic icons can be completed in any of the 21 available colours thread. 
• Embroidery service for self-created designs is unavailable.

1. Applicable to UNIQLO products purchased in the past (online + store) or on-the-day in store purchase.
2. Only items identified as UNIQLO products are eligible.
3. Collaboration products (here) are not allowed to be embroidered, except for UNIQLO U and UNIQLO C:
4. Embroidery and stitching may not be applicable depending on the material and location. Please visit the store and consult with staff.
 
5. To ensure quality and compliance with design licensing, please note the following:  

• Terms & Conditions

  When ordering our repair and remake services, we will regard that you have agreed to the following terms and conditions. 
  
  REGARDING PICKUP OF ITEMS
  ・We will inform you the date of collection at the time of service acceptance.
  ※ Subject to the store capacity, the service may be collected the next day or later. 
  ・Please pick up your item(s) within 3 months of the pickup date conveyed at the time of requesting the service. 
  ・If you are unable to collect the item(s) by the due date, it will be recycled under our RE.UNIQLO program.
  ・Please bring your receipt during your collection and keep the receipt for reference.
  
  REGARDING RETURNS, EXCHANGES AND COMPENSATION
  ・We do not accept returns or exchanges of repaired or remade items.

• Letter Embroidery

  
  

• Template Design: 1-2 Color

  You can choose 1-2 colors from our range of 21 thread colors. 
  
  

• Template Design: Multi-Color

  The size of the embroidery design & colors are fixed, and cannot be changed. 
  
  
  
  
  
  
  

• Disney Character - MICKEY AND FRIENDS

  
  【Important Note】
  • Colour of the Disney embroidery cannot be changed.
  • Size of the Disney embroidery cannot be changed. 
  • Combination of different embroidery with Disney embroidery cannot be accepted. 
  • Same Disney character cannot be embroidered more than one (x1) on a single product.