About RE.UNIQLO Studio - Repair Service
Customise your LifeWear with our exclusive embroidery service.
Add a personal touch to your new UNIQLO item, with the embroidery of text or unique icons!
Charges & Available Store
Collection Period
Frequently Asked Questions
Please note that all clothing items must be in a clean condition in order to execute a repair.
Repairs are only available for selected materials and products.
Speak to our Repair Team in store for further advice on repair solutions.
Please note that all clothing items must be in a clean condition in order to execute a repair.
Speak to our Repair Team in store for further advice on repair solutions.
*Applies to only ONE hole
**Customer to provide their own buttons.
• Store available:
1. DA Square
2. Fahrenheit 88
3. The Exchange TRX
• Product will be ready within same day (depending on the type of repairs needed). Staff will advise further during the consultation.
1. Can I get a refund if I am unhappy with the repair outcome?
We will not proceed the refund. However, a sample will be shown before the payment. If the customer is agreeable to the sample of the outcome, they will then proceed the payment and repair service.
2. I need a repair service to replace my lost button. Do I need to provide my own?
We currently do not offer button or selling it for our repair service . Please provide your personal button or an extra one from your original purchase to proceed the repair service.
3. Can I request to collect the item at a different store?
Please be informed that the item only can be collected in the same store where you request the repair service.
4. Can I request for other repair service that are not included in the list above?
Our repair team only able to provide the repair services listed above and has the rights to reject repairs that we would not be able to perform due to quality issue.
5. Can I request repair service for non-UNIQLO products?
Our repair service is only available for UNIQLO product.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Malaysia
CHAT SUPPORT
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
Other Service Available
App Benefits
Download the app now to get a RM15* Welcome Coupon. Enjoy the great benefits we offer whether you are shopping in-store or online.
Bulk Purchase
UNIQLO LifeWear as your new uniform. This is a special online service for customers who wish to order LifeWear in bulk for uniforms, events, gifts and more!
First Time Shopping in UNIQLO?
Get started with RM15* off coupon when you download the UNIQLO app. Shop seamlessly online or in-store for latest products. Take advantages of the services we offer such as Extra Sizes, Product Search, Click&Collect or Alteration for bottoms. Find out more. *Valid for first time download user only. T&C apply.
Online Alteration Service
You can now alter your favourite pants online, and get them delivered to your doorsteps. No muss, no fuss.