Good news  - UNIQLO Malaysia members can now access e‑receipts for in‑store purchases and download online order invoices directly through the UNIQLO App or website. These digital records can be used as valid proof of purchase for returns and exchanges.

How to find your e‑receipt or invoice

You can retrieve them anytime through the UNIQLO App:

UNIQLO App ➡️【Membership】➡️【Purchase History】➡️ Select【Online Purchase】or【In‑Store Purchase】

🧾 Accepted Proof of Purchase

1) E‑receipts (for in‑store purchases) or physical receipt (based on request upon payment)

2) Online invoices (for online orders) 

• 1. Can I request for reprint/ softcopy of my past purchases?

  We regret to inform you that we are unable to reprint receipts or provide softcopies for past purchases. The E‑receipt option MUST be selected at the time of payment.

• 2. Can I show a receipt photo or my Purchase History in UNIQLO APP to request return & exchange?

  We only accept the E-receipt via the email or Online invoice from the App to proceed with return & exchange. 
  
  We thank you the kind understanding for any inconveniences should cause.