E‑receipts are available to all customers with a UNIQLO Malaysia membership.

• The E‑receipt option MUST be selected at the time of payment. Once selected, you will receive an e‑receipt via email as well as in your UNIQLO App.
• Please note that an E‑receipt will NOT be automatically issued if the option was not chosen during checkout, even if you are a UNIQLO member.

At this time, our system supports E‑receipts only for regular purchase transactions. Receipts for alterations, returns or exchanges, and gift receipts will continue to be issued in physical form.

To receive an E‑receipt, please present or scan your UNIQLO membership barcode at the self‑checkout or staff at the cashier. You can find your membership barcode in your UNIQLO App or on our website, click here for more details on locating your membership ID. 

If you have not registered to UNIQLO account, we would recommend downloading the UNIQLO App to easily access your membership ID barcode.

Please see the steps below:

• Self Checkout

  STEP 1 ​
  Before you begin your transaction, you will be prompted to scan your membership barcode or to manually type the Membership ID that can be found in your UNIQLO App.​
  ​
  STEP 2 ​
  Please proceed with adding your items to the cart, and once finalised, please select your method of payment and proceed with the payment option.​
  ​
  STEP 3​
  When payment is completed and you are given the option to select Receipt Type, please select either [Only Print Receipt] or [Print & E-Receipt]. You will need to select [Print & E-Receipt] to request an E‑receipt and for it be shown on your UNIQLO App.​
  ​
  STEP 4 ​
  A 'Thank You' screen will appear to confirm your e-receipt was sent to your email and your e-receipt will be available in your UNIQLO App under [Purchase History > In-Store Purchases Tab > View Receipt], if E‑receipt was selected. ​

• Staff Checkout

  At cashier, please inform the staff member if you would like to receive an E‑receipt. Our team will assist by scanning your membership barcode or manually entering your membership number, and select the E‑receipt option on your behalf.
  
  

If you choose an e‑receipt at any UNIQLO Malaysia store, we’ll email it to you. You can also find it anytime in your UNIQLO Membership account.
 

• Email Delivery E-Receipt

  • Your e-receipt will be sent to your email inbox shortly after your purchase.
  • Please also check your spam/junk folders.
  • Make sure you can receive emails from: order@mail.uniqlo.com.my

• Self Checkout

  • View your e-receipts in your UNIQLO account here or find this in your Purchase History > Store Purchases Tab > View Receipt.
  • You can see your item history for store and online purchases, under your Purchase History > Purchase History tab. Items will be reflected the next day, if you scan your membership barcode at checkout.