1. UNIQLO Malaysia Customer Service
  2. Delivery​
  3. Delivery Lead Time​
  4. About Delivery Timeline

About Delivery Timeline

Table of Contents
Delivery Lead Time
How to Check Estimated Delivery Time


     
Delivery Timeline Comparison

UNIQLO online order delivery times may vary based on the selected method: 
 
Delivery MethodLocationDelivery Time
Home DeliveryWest Malaysia2-3 working days
Home DeliverySabah & Sarawak4-6 working days
Click & CollectWest Malaysia2-3 working days
Click & CollectSabah & Sarawak4-5 working days

【Important Note】

1) Not applicable for orders with alterations or gift wrapping, as there require an additional 1 - 3 days. 
2) Product replenishment or stock availability*: 1 - 3 working days.
3) Not applicable for orders on weekends, Public Holidays.
4) Kindly expect delays during peak periods, such as Public Holidays and high traffic seasons.

 
Additional Information
Please be informed that deliveries to East Malaysia may experience delays during the Kaamatan and Gawai festive holidays. This is due to temporary disruptions in logistics operations and customs clearance, including weekends during this period.

To avoid any inconvenience, we encourage customers to place orders early. For a more accurate delivery timeline, kindly refer to the estimated delivery date shown on the checkout page.

Thank you for your understanding.


     
How to Check Estimated Delivery Time


The estimated delivery date will appear under the delivery option during checkout, as shown below.

(Example: Checkout Page) 
User-added image
After an online order had been confirmed, as estimated delivery time can be viewed from 【Order Confirmation Email】 or by checking 【Purchase History】 in UNIQLO APP/ website under membership.

(Example: Purchase History - Online Purchase) 

User-added image
*You will receive a【Shipment Confirmation Email】once your order is packed and handed over to the delivery company.
*The estimated delivery time is for reference; delivery may take an additional days during the peak seasons.

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