About Alteration Service (Online & Store)
Alteration service is available in all stores and online store.
【Important Note】
• The service is available only for selected bottoms.
• The alteration result may have ± 1cm deviation.
• Click (here) to see the stitch types and to learn how to measure your inseam (here) for online alteration.
Table of Contents
How it WorksAvailable Product
Frequently Asked Questions
How it Works
For In-Store Purchases
Visit any of our stores and approach our cashier to request for alteration service.【Important Note】
• Please show your purchase history as proof of purchase.
• For bottoms with a normal stitch can be collected on the same day*.
• For bottoms with blind stitch can be collected on the next day*.
*Timing may vary depending on the store's alteration capacity.
For Online Purchases
If the product is eligible for alteration service, there will be an option to choose the alteration type (Normal/ Blind Stitch) and the desired inseam length.(Example)
【Important Note】
• Some products may not be eligible for alteration, or may only allow Normal Stitch alterations.
• For online alteration, please allow an additional 3 working days on top of the standard delivery time.
• Online alteration is not available for Same Day Delivery Click & Collect.
Available Products
Alteration services are available for selected pants, jeans, trousers, and similar bottoms.
Eligibility depends on the specific item, fabric, and design. While many popular pants and jeans support alteration, some items may not be eligible.
Please note that alterations may affect the tapered silhouette and we do not offer this service for the following products:
1. K's Ultra Stretch Active Jogger Pants
2. K's Linen Blend Wide Easy Pants
3. K's Light Denim Barrel Pants
4. K's Warm Lined Pants
5. W's Barrel Ankle Pants
6. W's Easy Utility Pants
7. W's UU Easy Gathered Pants
8. W's Washable Knit Ribbed Pants
9. W's Stretch Jersey Easy Pants
10. M's UU Pleated Wide Pants
11. M's JWA Track Pants
12. M's Ultra Stretch Pants
13. M's UU Wide Cargo Pants
14. M's Geared Pants
15. M's and W's Warm Stretch Pants
16. M's and W's Warm Lined Pants
17. Jersey Easy Cargo Pants
For the full list of products eligible for alteration, kindly refer to the section below:
-
Online Alteration
K's EZY regular fit jeans
K's wide fit straight jeans
K's barrel leg jeans/zip-fly
K's jersey regular fit jeans
K's stretch easy pants
W's baggy curve jeans/short
W's CPJ easy wide pants/set up
W's barrel cargo pants
W's bootcut jeans
W's ultra stretch skinny jeans
W's UU high rise regular jeans
W's UU high rise straight pants/ set up
W's CDC PJ linen blend straight pants
W's CPJ low rise wide jeans
W's drapey easy wide pants (ID/MY)
W's JWA baggy jeans
W's CPJ premium linen pants/set up
W's baggy curve jeans
W's CPJ volume pants
W's EZY wide straight jeans
W's high rise wide jeans
W's jersey barrel leg pants
W's JWA straight jeans
W's smart ankle maternity pants
W's smart ankle pants
W's smart easy pants
W's smart pants
W's smart wide pants
W's smart wide straight pants
W's ultra stretch leggings pants
W's ultra stretch maternity leggings pants
W's warm stretch pants
W's CDC corduroy barrel pants
W's brushed jersey barrel leg pants
W's UU wide straight jeans (NEW)
W's UU pleated barrel leg pants (NEW)
W's UU chino wide pants (NEW)
W's New PJ 2 corduroy volume pants (NEW)
W's New PJ 2 volume pants (NEW)
MD W's easy pants/print 49.9
W's cotton relaxed ankle pants 26SS
W's linen blend easy pants
W's flannel easy pants/solid
W's flannel easy pants/check
W's flannel easy pants/gingham
2way stretch smart pants
JWA wide straight color jeans
UU wide tapered jeans
Regular chino pants
CPJ premium linen wide pants
EZY ultra stretch jeans
Baggy jeans
CPJ barrel pants
CPJ pleated wide tapered pants
EZY barrel jeans
Geared pants
JWA straight jeans
Linen blend relaxed pants
Miracle Air pants/L76
Pleated relaxed wide pants
Slim chino pants
2way stretch smart pants/L76glencheck
Warm stretch pants
Slim fit chino pants
Slim straight jeans
Smart ankle pants
Ultra stretch jeans L78.5
UU barrel chino pants (NEW)
UU brushed jersey pants (NEW)
New PJ easy wide pants (NEW)
Corduroy easy ankle pants
Corduroy easy ankle pants
Stretch waist ribbed easy pants
MD Stretch easy ankle pants 79.9
Stretch easy ankle pants
-
Store Alteration
K's EZY regular fit jeans
K's wide fit straight jeans
K's barrel leg jeans/zip-fly
K's jersey regular fit jeans
K's linen blend wide easy pants
K's stretch easy pants
K's warm lined pants
K's warm lined pants/denim
K's light denim barrel pants/indigo
W's barrel ankle pants
W's baggy curve jeans/short
W's CPJ easy wide pants/set up
W's barrel cargo pants
W's bootcut jeans
W's ultra stretch skinny jeans
W's UU high rise regular jeans
W's UU high rise straight pants/ set up
W's CDC PJ linen blend straight pants
W's CPJ low rise wide jeans
W's drapey easy wide pants (ID/MY)
W's JWA baggy jeans
W's CPJ premium linen pants/set up
W's baggy curve jeans
W's CPJ volume pants
W's EZY wide straight jeans
W's high rise wide jeans
W's jersey barrel leg pants
W's JWA straight jeans
W's smart ankle maternity pants
W's smart ankle pants
W's smart easy pants
W's smart pants
W's smart wide pants
W's smart wide straight pants
W's ultra stretch leggings pants
W's ultra stretch maternity leggings pants
W's CDC corduroy barrel pants
W's brushed jersey barrel leg pants
W's UU wide straight jeans (NEW)
W's UU pleated barrel leg pants (NEW)
W's UU chino wide pants (NEW)
W's New PJ 2 corduroy volume pants (NEW)
W's New PJ 2 volume pants (NEW)
MD W's easy pants/print 49.9
W's cotton relaxed ankle pants 26SS
W's cotton volume easy pants
W's linen blend easy pants
W's ribbed wide easy pants
W's flannel easy pants/solid
W's flannel easy pants/check
W's flannel easy pants/gingham
2way stretch smart pants
JWA wide straight color jeans
UU wide tapered jeans
JWA track pants
Regular chino pants
CPJ premium linen wide pants
EZY ultra stretch jeans
Baggy jeans
CPJ barrel pants
CPJ pleated wide tapered pants
EZY barrel jeans
JWA straight jeans
Linen blend relaxed pants
Miracle Air pants/L76
Pleated relaxed wide pants
Slim chino pants
2way stretch smart pants/L76glencheck
Slim fit chino pants
Slim straight jeans
Smart ankle pants
Ultra stretch jeans L78.5
UU barrel chino pants (NEW)
UU brushed jersey pants (NEW)
UU easy wide pants (NEW)
New PJ easy wide pants (NEW)
Cargo pants/25FW (NEW)
Corduroy easy ankle pants
Corduroy easy ankle pants
Stretch waist ribbed easy pants
MD Stretch easy ankle pants 79.9
Jersey easy cargo pants
Stretch easy ankle pants
Frequently Asked Questions
1. What happens if I do not collect my altered item from the store?
If your alteration has been completed, we recommend collecting your item as soon as possible after receiving notification from the store.
UNIQLO stores will keep altered items for a maximum of 3 months from the completion date. During this period, the store may attempt to contact you using the contact details provided at the time of alteration.
If the altered item is not collected within 3 months, it may be disposed of in accordance with store procedures, and the item may no longer be available for collection.
If you have any concerns regarding your alteration order, please contact the store where the alteration was requested.
UNIQLO stores will keep altered items for a maximum of 3 months from the completion date. During this period, the store may attempt to contact you using the contact details provided at the time of alteration.
If the altered item is not collected within 3 months, it may be disposed of in accordance with store procedures, and the item may no longer be available for collection.
If you have any concerns regarding your alteration order, please contact the store where the alteration was requested.
2. If I requested alteration for online purchase, how long is the total delivery time required?
Online orders with alterations will take an additional 3 working days from the estimated normal delivery lead time, excluding public holidays and weekends.
Once your online order is ready for shipping, you will receive an email with courier tracking number.
Once your online order is ready for shipping, you will receive an email with courier tracking number.
3. Will the extra fabric from the altered bottom will be included in the parcel delivered to me?
The original hem will not be included for any alteration service.
4. Is there an option to lengthen the pants or undo the alteration?
We will cut the pants directly to the appropriate length when requested for the alteration service. Once the pants altered, they cannot be lengthened further or undo the alteration.
5. May I request an alteration for old pants or 2nd (multiple times) on the same pants?
Yes, you may visit our store and request alteration (selected bottoms) for your old purchases or multiple time on the same pants.
Please be informed that you will be charged for the alteration fees as below should you request the service in our store:
Item below RM50
Blind Stitch: RM20
Normal Stitch: RM10
Item RM50 or above
Blind Stitch: RM10
Normal Stitch: Free
Please be informed that you will be charged for the alteration fees as below should you request the service in our store:
Item below RM50
Blind Stitch: RM20
Normal Stitch: RM10
Item RM50 or above
Blind Stitch: RM10
Normal Stitch: Free
6. I have lost my purchase receipt. Can I request for the alteration service in store?
Yes. Please visit any of our local retail stores and ask our staff for assistance (selected bottoms).
Please be informed that you will be charged for the fixed rate as below:
Blind Stitch: RM20
Normal Stitch: RM10
Please be informed that you will be charged for the fixed rate as below:
Blind Stitch: RM20
Normal Stitch: RM10
7. Does your store accept alteration service for the pants that I purchased from online?
Product from online purchases can request alteration service via walk-in store (selected bottoms), and you will be charged in fixed rate in:
Item below RM50
Blind Stitch: RM20
Normal Stitch: RM10
Item RM50 or above
Blind Stitch: RM10
Normal Stitch: Free
Item below RM50
Blind Stitch: RM20
Normal Stitch: RM10
Item RM50 or above
Blind Stitch: RM10
Normal Stitch: Free
8. Do I need to have my pants pinned?
If you do not know what length you would like your jeans/ pants altered to, you can try them on in our store fitting rooms and have one of our staff members pin them for you at your desired length. Alternatively, if you know exactly what length you would like your jeans/ pants altered to, you can inform our staff member your desired length at the cash wrap area when they issue you the alteration slip.
9. Can I request punch hole for my belt?
We do provide a manual punch hole service for UNIQLO belts at all stores. However, please note that the shape or design of the added hole may not be identical to the original belt design.
10. Can I request an alteration for a UNIQLO product purchased from another country?
We provide alteration service for UNIQLO product that you purchased from other countries (with or without receipt). Please note that service charges will be applied as listed below:
Blind Stitch: RM20
Normal Stitch: RM10
Blind Stitch: RM20
Normal Stitch: RM10
11. How long will I have to wait for an alteration in store?
Time may vary from store-to-store. We always try to offer a same day service where we can, but this is dependent on the volume of alterations a store has to do within a day. Kindly check with a staff member for how long it will take for your alteration to be done. They will be able to advise you.
12. What happens if the product alteration length that I received is incorrect?
The alteration result may have ± 1cm deviation and please ensure to use clothing measurement tape for the correct measurement.
Check out below the correct measurement method for each pant type:
Measuring for Jeans: Click here.
Measuring for Chino Pants: Click here.
Measuring for Formal Pants: Click here.
Alternatively, please contact our customer service team here for further assistance.
Check out below the correct measurement method for each pant type:
Measuring for Jeans: Click here.
Measuring for Chino Pants: Click here.
Measuring for Formal Pants: Click here.
Alternatively, please contact our customer service team here for further assistance.
13. What if my alteration request can't be done due to length or material issues?
There will be instances whereby we may not be able to perform the alteration due the length requested too short or the material not suitable for alteration.
As such, our customer service team will contact you in advance prior the online order delivery.
As such, our customer service team will contact you in advance prior the online order delivery.
14. Can I request return or exchange for altered pants?
Any altered product no longer consider normal & original condition and it cannot be returned for refund or exchange.
In the unlikely event that you have received incorrect or manufacture defect product(s), you may contact our customer care team via 'Chat Support' button (bottom page) or email (here) for further assistance.
In the unlikely event that you have received incorrect or manufacture defect product(s), you may contact our customer care team via 'Chat Support' button (bottom page) or email (here) for further assistance.
15. Is there a deadline for me to bring my item to the store for alteration?
There is no deadline. You may bring your UNIQLO item to any local retail store for alteration at any time. However, please ensure the item is a selected bottom eligible for the service.
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(Including Public Holidays)
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(Including Public Holidays)
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Online Alteration Service
You can now alter your favourite pants online, and get them delivered to your doorsteps. No muss, no fuss.