About Order Status

To check your online order status, you are required to login your online account in our UNIQLO website/ UNIQLO App.

Website

1) Click the membership icon on website bottom to access your membership profile.

2) Click 【Order History】 to check your order status & details.
UNIQLO App

Click the membership profile icon on the bottom and choose 【ORDER HISTORY】.

We are using partnership couriers below for home delivery and you may track the parcel delivery status in the next working day once receive the tracking number:
1) DHL: Click (here)
2) eFMX: Click (here)

Click & Collect online order will be dispatched from several places and deliver to our store. Once the parcel is ready for collection, you will receive the email for pickup and the order status under 【Order History】 will update as 【Ready for pickup】.

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(Including Public Holidays)

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