Help UNIQLO Help


Q. Transport Layer Security (TLS)

UNIQLO online store uses TLS encryption as a security measure and to protect privacy.

In response to vulnerabilities in SSL 3.0, TLS 1.0 and TLS 1.1 encryption methods, have suspended the use of these methods on our website for the purpose of strengthening security measures. 

As a result, UNIQLO online store will no longer be accessible from some browsers and mobile devices.

Please enable TLS 1.2 or higher, if you are using a browser that does not support it. Additionally, we recommend using the latest versions of web browsers.

*TLS is a method of communication that encrypts data (credit card information, order details, etc.) sent and received over the internet.
*If you are unable to complete the procedure even after setting up TLS, other items may be incorrect. Please make sure that options, zip code, and phone number etc. are correct.

Was this information helpful?

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)