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Q. Stay Vigilant Against Fake Emails & Accounts

Quick Links

● UNIQLO Malaysia Official Email & Social Media Accounts
● Attention
● How to Identify Fake Website, Emails & Account



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UNIQLO Malaysia Official Email & Social Media Accounts

Please be guided of the official UNIQLO email and social media accounts:
● Customer Center: customerservice.my@uniqlo.com.my
● System: order@mail.uniqlo.com.my; noreply@mail.uniqlo.com.my; no-reply-sg@uniqlo.com.my
● Newsletter: enews@uniqlo.com.my
● Facebook: UNIQLO Malaysia
● Instagram: uniqlomyofficial
● Tiktok: @uniqlo_malaysia

*UNIQLO official accounts are marked with the following certification mark next to the account name.
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Please be beware when opening an unsolicited email of fake accounts that are pretending UNIQLO. A fraudster may be on the other end.

UNIQLO is NOT using any email accounts without the certification mark or Gmail to announce any campaign or contact a customer.



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Attention

If you receive a suspicious email, SMS or personal message in social media claimed to be UNIQLO, please DO NOT:
● Click the URL link
● Open attachment
● Reply/ answer the questionnaire
● Reply the message
● Forward the message
● Call the listed phone number

Please delete the entire message & block the fake account to prevent further damage.

If you place an order through a Fake website, you may run into problems such as not receiving the product or receiving a counterfeit product. Please check the website address displayed in your web-browser if you are accessing the UNIQLO official website. 

Should you want to confirm the email/ message received or want to report unofficial accounts, please contact our customer care team on the below【Chat Support】or【By Email】.



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How to Identify Fake Website, Emails & Accounts

【Fake Website】
Our correct website address of the UNIQLO official website is [www.uniqlo.com/my].

Please note that the imitation sites have different domains, such as [www.uniqlo●●●●●●.com] and [www.●●●unlqio.com].

Please be aware that the common & characteristics of counterfeit sites:
● Bank account name does not match with operating company. 
● Contact email address is a free email address.
● Price of all products are extremely low.

【Fake Email】
If you receive a suspicious email, please check the sender if it is from UNIQLO. 

Our official email address is [customerservice.my@uniqlo.com.my].

Please be aware that the common & characteristics of counterfeit sites:
● In front of @, alphabets without any meaning and random.
Example: ihwiagfpsy@ml.store.uniqlo.com 
● Different alphabets spelling by quoting our brand name.
Example: ●●●●●●@unlqio.com.my
● Price of all products are extremely low.

【Fake Social Media Account】
Official accounts have the following verification badge next to the account name.
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