Q. 【IMPORTANT】 Please be careful of impersonators claiming to be UNIQLO to recruit through various social media.
Quick Links
● UNIQLO Malaysia Official Email & Social Media Accounts
● How to Handle Suspicious Sources
● How to Identify Fake Website, Emails & Account
For Bahasa Malaysia version: click here
UNIQLO Malaysia Official Email & Social Media Accounts
Please be guided of the official UNIQLO email and social media accounts:
*UNIQLO official accounts are marked with the following certification mark next to the account name.
Please be beware when opening an unsolicited email of fake accounts that are pretending UNIQLO. A fraudster may be on the other end.
UNIQLO is NOT using any email accounts without the certification mark or Gmail to announce any campaign or contact a customer.
How to Handle Suspicious Sources
If you receive a suspicious email, SMS, phone call or personal message in social media claimed to be UNIQLO, please DO NOT:
Please delete the entire message & block the fake account to prevent further damage.
If you place an order through a Fake website, you may run into problems such as not receiving the product or receiving a counterfeit product. Please check the website address displayed in your web-browser if you are accessing the UNIQLO official website.
Should you want to confirm the email/ message received or want to report unofficial accounts, please contact our customer care team on the below 【Chat Support】 or 【By Email】.
How to Identify Fake Website, Emails & Accounts
【Fake Website】
Our correct website address of the UNIQLO official website is [www.uniqlo.com/my].
Please note that the imitation sites have different domains, such as [www.uniqlo●●●●●●.com] and [www.●●●unlqio.com].
Please be aware that the common & characteristics of counterfeit sites:
【Fake Email】
If you receive a suspicious email, please check the sender if it is from UNIQLO.
Our official email address is [customerservice.my@uniqlo.com.my].
Please be aware that the common & characteristics of counterfeit sites:
【Fake Social Media Account】
Official accounts have the following verification badge next to the account name.
● UNIQLO Malaysia Official Email & Social Media Accounts
● How to Handle Suspicious Sources
● How to Identify Fake Website, Emails & Account
【Announcement】
We have been made aware of a fake online recruitment website/app attempting to use the UNIQLO name and trademark. UNIQLO Malaysia will only post job ads on official job platforms and our website (www.uniqlo.com/my/en/). Please be cautious and beware of fake/ phishing recruitment advertisements.
We only communicate for interviews or job offer via official email and no other digital or social media channels.
Please do not respond to anyone making unsolicited or suspicious offers of employment on behalf of UNIQLO Malaysia.
UNIQLO Malaysia Official Email & Social Media Accounts
Please be guided of the official UNIQLO email and social media accounts:
● Customer Center: customerservice.my@uniqlo.com.my
● System: order@mail.uniqlo.com.my; noreply@mail.uniqlo.com.my; no-reply-sg@uniqlo.com.my
● Newsletter: enews@uniqlo.com.my
● Facebook: UNIQLO Malaysia
● System: order@mail.uniqlo.com.my; noreply@mail.uniqlo.com.my; no-reply-sg@uniqlo.com.my
● Newsletter: enews@uniqlo.com.my
● Facebook: UNIQLO Malaysia
● Instagram: uniqlomyofficial
● Tiktok: @uniqlo_malaysia
*UNIQLO official accounts are marked with the following certification mark next to the account name.
UNIQLO is NOT using any email accounts without the certification mark or Gmail to announce any campaign or contact a customer.
How to Handle Suspicious Sources
If you receive a suspicious email, SMS, phone call or personal message in social media claimed to be UNIQLO, please DO NOT:
● Click the URL link
● Open attachment
● Open attachment
● Reply/ answer the questionnaire
● Reply the message
● Forward the message
● Call the listed phone number
● Forward the message
● Call the listed phone number
Please delete the entire message & block the fake account to prevent further damage.
If you place an order through a Fake website, you may run into problems such as not receiving the product or receiving a counterfeit product. Please check the website address displayed in your web-browser if you are accessing the UNIQLO official website.
Should you want to confirm the email/ message received or want to report unofficial accounts, please contact our customer care team on the below 【Chat Support】 or 【By Email】.
How to Identify Fake Website, Emails & Accounts
【Fake Website】
Our correct website address of the UNIQLO official website is [www.uniqlo.com/my].
Please note that the imitation sites have different domains, such as [www.uniqlo●●●●●●.com] and [www.●●●unlqio.com].
Please be aware that the common & characteristics of counterfeit sites:
● Bank account name does not match with operating company.
● Contact email address is a free email address.
● Price of all products are extremely low.
● Contact email address is a free email address.
● Price of all products are extremely low.
【Fake Email】
If you receive a suspicious email, please check the sender if it is from UNIQLO.
Our official email address is [customerservice.my@uniqlo.com.my].
Please be aware that the common & characteristics of counterfeit sites:
● In front of @, alphabets without any meaning and random.
Example: ihwiagfpsy@ml.store.uniqlo.com
● Different alphabets spelling by quoting our brand name.
Example: ●●●●●●@unlqio.com.my
● Price of all products are extremely low.
Example: ihwiagfpsy@ml.store.uniqlo.com
● Different alphabets spelling by quoting our brand name.
Example: ●●●●●●@unlqio.com.my
● Price of all products are extremely low.
【Fake Social Media Account】
Official accounts have the following verification badge next to the account name.
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