Q. RE.UNIQLO Studio - Repair Service

RE.UNIQLO Repair Studio offers simple, practical on-site repairs to extend the life of your favourite UNIQLO styles. 
 
  • Repair Services Type & Charges


    *Applies to only ONE hole
    **Customer to provide their own buttons. 

    Please note that all clothing items must be in a clean condition in order to execute a repair. Speak to our Repair Team in store for further advice on repair solutions.
  • Available Store

  • Service Time Slot Available

    Available daily
  • Collection Period

    Same day (depending on the type of repairs needed). Staff will advise further during the consultation.


Frequently Asked Question

1. Can I get a refund if I am unhappy with the repair outcome?

We will not proceed the refund. However, a sample will be shown before the payment. If the customer is agreeable to the sample of the outcome, they will then proceed the payment and repair service.

2. Can I request to collect the item at a different store?

Please be informed that the item only can be collected in the same store where you request the repair service.

3. Can I request for other repair service that are not included in the list above?

Our repair team only able to provide the repair services listed above and has the rights to reject repairs that we would not be able to perform due to quality issue. 

4. Can I request repair service for non-UNIQLO products?

Our repair service is only available for UNIQLO product. 

Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our customer support team via chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know how we can improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below:


Feedback Submitted

Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.