Q. Product Review & Sampling Programme

To thank customers for writing reviews on UNIQLO.com/my/en that help us to improve LifeWear, we would like to give them free samples to try out.

For more information in our product review guideline, please click here.
  • 1. Who is eligible for the Sampling Programme? 

    Any App member who leaves a review* on UNIQLO.com/my/en from Sunday, 15 May 2022, will stand a chance to be enrolled in this Sampling Programme. Up to 300 selected reviewers stand a chance to receive free samples.

    *Note: It must be an approved review; click here for more details about Product Review Guideline.
  • 2. What product do I have to review to stand a chance to be enrolled in the Sampling Programme?

    You can review any product you have purchased and found on UNIQLO.com/my/en, and you may be enrolled in the Sampling Programme. The product that will be given away under the Sampling Programme will not be dependent on the product reviews submitted by customers.
  • 3. How do I leave a review?

    Go to your purchase history on the website (here) or your UNIQLO App, scroll to the product you would like to leave a review on, and click “WRITE A REVIEW”.

    Click here for more details about Product Review.
  • 4. If I'm chosen for the Sampling Programme, what kind of products will I get for sample?

    The product samples will consist of every day LifeWear essentials (worth up to RM149.90).

    Samples we've given out since the start of the programme are as follows:

    Mar 2024: 
    MEN Super Non Iron Slim Fit Long Sleeve Shirt (U.P. RM149.90) /

    WOMEN Rayon Skipper Collar 3/4 Sleeve Blouse (U.P. RM129.90)

    Jun 2024: 
    MEN U AIRism Cotton Oversized Crew Neck Half Sleeve T-shirt (U.P. RM79.90) /

    MEN U AIRism Cotton Crew Neck Long Sleeve T-shirt (U.P. RM79.90) /
    WOMEN AIRism Cotton Short Sleeve T-shirt (U.P. RM59.90)

    Sep 2024: 
    MEN AIRism Ultra Seamless Boxer Briefs (U.P. RM39.90) /

    WOMEN Wireless Bra 3D hold (U.P. RM79.90)

    Nov 2024: 
    W's Light Souffle Yarn V Neck Cardigan (U.P. RM129.90) / 
    W's Souffle Yarn Crew Neck Sweater (U.P. RM129.90) / 
    W's 3D Knit Cotton Crew Neck Sweater (U.P. RM149.90) / 
    Washable Milano Ribbed Crew Neck Sweater (U.P. RM149.90)
    User-added image
  • 5. How would I be notified if I have been selected for the Sampling Programme? 

    If you're selected, you will receive a push notification on your App for Sampling Coupon. 

    Please ensure your push notification are enabled.
  • 6. How do I collect my sample?

    You would need to show your Sampling Coupon on your App to our staff at any UNIQLO store, and you would have to do so within the redemption period stated on the coupon.
  • 7. Can I return or exchange the free sample for something of commensurate value?

    Free samples given out via this programme cannot be returned or exchanged for another product or cash, in part or in full.
  • 8. Can I leave a review for the free sample received via this programme?

    Yes, you can leave a review for the free sample via the UNIQLO App or UNIQLO.com/my/en. In fact, it is highly encouraged!
  • 9. How often will this Sampling Programme run?

    The Sampling Programme will usually be held once every three months (a “Cycle”). 

    Please see the chart below for an example of the upcoming schedule: 
    DurationCustomer entry
    (product review)
    Redemption period
    StartEnd
    Next cycle1*15-Aug-202414-Oct-2024Nov-2024
    Next cycle215-Oct-202414-Jan-2024Feb-2025
    Next cycle3**15-Jan-202414-May-2024Jun-2025
    *This cycle is shorter than usual 3 months, i.e., 2 months
    **This cycle is longer than usual 3 months, i.e., 4 months
  • 10. If I have been chosen to be in the Sampling Programme, would I automatically remain in the programme and receive free samples in every Cycle that the Sampling Programme runs?

    No, you would not automatically continue to be enrolled in the Sampling Programme. 

    However, as we refresh the participants in every Cycle, you may still stand a chance of being chosen to be part of this Sampling Programme, if you continue leaving reviews on UNIQLO.com/my/en on a regular basis (e.g. monthly). 
  • 11. How many customers will be chosen to be a part of this Sampling Programme?

    We will choose up to 300 participants in every Cycle, to be a part of this Sampling Programme.
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