Q. Product Review & Sampling Programme

To thank customers for writing reviews on UNIQLO.com/my/en that help us to improve LifeWear, we would like to give them free samples to try out.

For more information in our product review guideline, please click here.
  • 1. Who is eligible for the Sampling Programme? 

    Any App member who submit a review before the  review period deadline, will stand a chance to be enrolled in this Sampling Programme. 

    *Note: It must be an approved review, click (here) for more details about Product Review Guideline.
  • 2. What product do I have to review to stand a chance to be enrolled in the Sampling Programme?

    You can review any product you have purchased and found on UNIQLO.com/my/en, and you may be enrolled in the Sampling Programme. The product that will be given away under the Sampling Programme will not be dependent on the product reviews submitted by customers.
  • 3. How do I leave a review?

    Go to your purchase history on the website (here) or your UNIQLO App, scroll to the product you would like to leave a review on, and click “WRITE A REVIEW”.

    Click here for more details about Product Review.
  • 4. If I'm chosen for the Sampling Programme, what kind of products will I get for sample?

    You have the chance to win an essential LifeWear products (worth up to RM149.90).

    Current sampling product: (here)
     
  • 5. How would I be notified if I have been selected for the Sampling Programme? 

    If you're selected, you will receive a push notification on your App for Sampling Coupon. 

    Please ensure your push notification are enabled.
  • 6. How do I collect my sample?

    You would need to show your Sampling Coupon on your App to our staff at any UNIQLO store, and you would have to do so within the redemption period stated on the coupon.
  • 7. Can I return or exchange the free sample for something of commensurate value?

    Free samples given out via this programme cannot be returned or exchanged for another product or cash, in part or in full.
  • 8. Can I leave a review for the free sample received via this programme?

    Yes, you can leave a review for the free sample via the UNIQLO App or UNIQLO.com/my/en. In fact, it is highly encouraged!
  • 9. How often will this Sampling Programme run?

    Our Sampling Programme will be held in monthly cycle. 

    Please see the chart below for an example of the upcoming schedule: 
    DurationReview PeriodWinner Announcement DateRedemption Period
    StartEnd
    Cycle 11 May 31 May 15 June 15 June - 14 July 
    *Cycle 21 June 31 June 15 July 15 July - 14 Aug 
    *Sampling programme review period cycles are subjected to change. 
  • 10. If I have been chosen to be in the Sampling Programme, would I automatically remain in the programme and receive free samples in every Cycle that the Sampling Programme runs?

    No, you would not automatically continue to be enrolled in the Sampling Programme. 

    However, as we refresh the participants in every Cycle, you may still stand a chance of being chosen to be part of this Sampling Programme, if you continue leaving reviews on UNIQLO.com/my/en on a regular basis (e.g. monthly). 
  • 11. How many customers will be chosen to be a part of this Sampling Programme?

    We will choose up to 300 participants in every Cycle, to be a part of this Sampling Programme.
Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our customer support team via chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know how we can improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below:


Feedback Submitted

Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.