1. UNIQLO
  2. UNIQLO Malaysia Customer Service
  3. Online
  4. Place Order

Q. How do I shop online

To shop online, please check the below step-by-step guide: 
 
  • UNIQLO App

    1. Find your desired item. Select preferred size and colour, then click 【ADD TO CART】 on the bottom in same page.

     

    2.  Click 【CHECKOUT】 if you're done with the shopping.

     

    3. Select delivery option.
    (Delivery to Home Address or Click & Collect at any UNIQLO Stores).

     

     

    4. To utilize coupon (if applicable)

     

     

    5. Choose your payment option.

     

    6. Click 【PLACE ORDER】 once everything confirmed and it will redirect you to the payment page.


     

    7. You will receive an order confirmation email after payment made.

  • Web Browser

    1. Find desired item. Select preferred size and colour and click 【ADD TO CART】.
     

     

    2. Click 【VIEW CART】 to review items in your cart.

     

    3. You may view the order summary and click 【COUPON】 if you have any coupon discount to use. Proceed [CHECKOUT] once confirmed.

     

    4. You will be requested to login if you are not login or linked with your online account.

     

    5. Select delivery option.
    (Delivery to Address or Click & Collect at UNIQLO Stores)

     

    6. Choose your payment option.

     

    7. Click 【PLACE ORDER】 once everything confirmed and it will redirect you to the payment page.



    8. You will receive an order confirmation email after payment made.


Frequently Asked Questions

1. I accidentally clicked the [REDEEM COUPONS] button without applying the discount to my purchase.

Please contact our customer service center with below 【CHAT SUPPORT】or【By Email】with below information for further assist:
1) 13-digit App membership ID
2) Screenshot of coupon that showing as [Redeemed]. 

2. How can I check my online purchases delivery status?

To check your online order status, you are required to login your online account in our UNIQLO website/ UNIQLO App. For more details, please click here

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