It is recommend to wait for additional 1 or 2 days during the peak season.
Alternatively, you may click the button "CHAT SUPPORT" on below for further assist from our live chat agent.
We cannot change your store pickup location after order confirmed.
However, you may cancel the online order within 30 mins after the order confirmed and place a new online order.
1. Launch the UNIQLO App
2. Click your [MEMBERSHIP] card (bottom right)
3. Click the [ORDER HISTORY]
4. Log in your UNIQLO online account
1. Click the [HUMAN] icon (upper right)
2. Log in your UNIQLO online account
3. Click the [HUMAN] icon again and choose [Order history]
Your order will be cancelled and refund without contact from UNIQLO. The refund may take up to 7 -14 working days upon receive the refund confirmation email.
Yes, your family or friends can collect your Click & Collect parcel on your behalf.
Please share your pickup notification email and order number with your family/ friends. They are required to present the information to our staff in UNIQLO store when collect the parcel.
Membership / Coupon