Q. Care Guide - PUFFTECH
Learn how to take care of your PUFFTECH outerwear to extend their lifespan.
The following are general care instructions for PUFFTECH outerwear. However, please always refer to the care label on your jacket for specific instructions, as care methods may vary depending on the product.
How to Wash:
1) Hand wash with lukewarm water (40°C or less).
2) Fill a bowl or sink with water and mix in an appropriate amount of laundry detergent.
*We recommend using warm water if there are visible stains on the collar or elsewhere.
Optional:
• Before soaking the jacket in water, pretreat any visible stained areas such as neck and cuffs with a sponge or cloth with detergent.
• Lather some detergent on a sponge or other absorbent material and gently blot the stains to avoid damaging the fabric.
*Depending on the type of stains and how long the stains have been there, you might not be able to completely remove the stains. If you are unable to remove the stains, we recommend using a professional cleaning service.
3) Lightly fold the item so that the collar and cuffs, which tend to stain the easiest, are on top. Then, submerge the folded item in the water.
4) Gently press down on the item 20-30 times without squeezing the padding. By pressing down in a vertical motion, you can prevent the padding from bunching up.
5) After washing, rinse the item. Press gently to avoid squeezing the padding, and rinse until you have completely removed the detergent.
*Any remaining detergent in the fabric could cause stains or discoloration, so keep replacing the water and rinsing until there are no more soap bubbles in the water.
How to Spin:
1) After rinsing, place the item in an appropriately sized net and spin in the washing machine for a short amount of time until it is no longer dripping water.
*If you are not sure how to set up your washing machine's spin cycle, read the manual that came with your washing machine.
How to Dry:
1) Dry in shade and use a thick hanger, so the item retains its shape.
2) Re-fluff the item and hang in a well-ventilated, shaded area.
*Drying in an ill ventilated room could cause dampness and mold growth.
3) Before the item completely dries, return it to its original shape by massaging the padding with your hands and spreading our the padding evenly.
4) Re-dry the item once again in a well-ventilated, shaded area.
5) Wait until the item has completely dried.
How to Adjust the Padding:
Some PUFFTECH outerwear design in which the padding might bunch or clump after washing.
You can adjust the padding by thumping or massaging the affected areas until the padding is evenly spread out.
How to Re-fluff:
1) Hold your item by the edges of the cuffs and shake gently to let air in until it is fluffy again.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Malaysia
CHAT SUPPORT
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
Other Service Available
App Benefits
Download the app now to get a RM15* Welcome Coupon. Enjoy the great benefits we offer whether you are shopping in-store or online.
Bulk Purchase
UNIQLO LifeWear as your new uniform. This is a special online service for customers who wish to order LifeWear in bulk for uniforms, events, gifts and more!
First Time Shopping in UNIQLO?
Get started with RM15* off coupon when you download the UNIQLO app. Shop seamlessly online or in-store for latest products. Take advantages of the services we offer such as Extra Sizes, Product Search, Click&Collect or Alteration for bottoms. Find out more. *Valid for first time download user only. T&C apply.
Online Alteration Service
You can now alter your favourite pants online, and get them delivered to your doorsteps. No muss, no fuss.