2. UNIQLO Malaysia Customer Service
  3. Online
  4. Website & Checkout

Q. Accessibility

We take your privacy and security very seriously. We work hard to make sure that we only use your information in the ways that you want us to. When you shop our website we protect your payment details so that all your information is encrypted before it is sent over the internet. Please read our Privacy Policy for further details.
We realize how important it is to securely store any information that you provide. UNIQLO maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

Please see below for each system requirement and accessibility. 

Starting from 30 September 2021, the recommended environment (OS or web browser) for the UNIQLO online store (PC site) will be changed.

After 30 September 2021, Internet Explorer (IE) will be removed from the recommended web browsers, please use any of the following available recommended browsers below.

If you are using a non-recommended environment, you may not be able to access the UNIQLO Online Store website. Should you encounter a security problem when using a non-recommended OS or browser, please consider updating to the recommended environment.

    Operating System: Window 10
    Browser: Latest version of Microsoft Edge / Mozilla Firefox  / Google Chrome 
    Operating System: Latest version of MAC OS X
    Browser: Latest version of Safari
    Mobile/ Tablet
    Operating System & Browser: Android 6.0 or higher
    iPhone/ iPad
    Operating System & Browser: iOS 13 or higher
    Windows Phone
    Operating System & Browser: WP10 and WP 8.x

    In addition to HTML, uniqlo.com features content using animation and movies. If you are having difficulty accessing this content, we suggest you upgrade to the latest version of the Adobe® Flash® Player.

    Beta versions of various OS and web browsers are outside the recommended environment.

    The UNIQLO App has ended support for iOS 12 and below on March 11, 2021 (Thursday). If you have iOS12 or lower, please update to iOS13 or higher.

    If you are using a lower than Android OS 6.0 version, you cannot update the UNIQLO app to the latest version (7.5.0 or higher).

    Please use a JavaScript enabled browser. You may lose some web page functionality by disabling JavaScript.

    This website may place a "cookie" in your browser file. The cookie itself does not contain personal information, although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set.

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