Please read our policy below for further details and information.Return Policy
● Store Purchase: Return within 30 days from the date of purchase of the product(s).
● Online Purchase: Return within 30 days of receiving the product(s) ordered from the UNIQLO online store (www.uniqlo.com/my).
Example: If you received the product(s) on 1st May, please return the product(s) by shipping it to our warehouse by 30th May.
● Product(s) can be returned for exchange or refund, provided the product(s) is returned in new and original condition with original product packaging, price tags and labels.
Return & Exchange Method
● If the product(s) has been discounted either by promotion or coupon codes, the amount refunded will be based on the net amount i.e. paid price for the product(s) less the coupon amount as indicated on the receipt. Delivery charges paid in the original order are non-refundable. The coupon code may be replaced at our sole discretion if the product(s) to be refunded is damaged, defective or faulty.
● Product(s) sold at mark down prices due to defect cannot be returned.
● Only product(s) purchased in Malaysia can be exchanged or returned.
● UNIQLO (Malaysia) Sdn Bhd reserves the right for final decision.
● UNIQLO (Malaysia) Sdn Bhd reserves the right to amend this policy at any time without prior notice.
Please refer to the below for more details:
● Online Purchase Return & Exchange Method: Click here
● Store Purchase Return & Exchange Method: Click here