Q. Product Review Guidelines
The purpose of collecting product reviews is to use the impressions and evaluations of customers who have worn certain products as reliable opinions that can be used as a reference by other customers who intend to purchase the same product.
Therefore, please share your product reviews according to the following guidelines:
For the above purposes, we will use only non-personally identifiable information. Apart from displaying the reviews on the product review pages, the reviews may also be used in promotional materials, and/or other advertisements of our company and our group companies.
In addition, please note that we may edit or translate excerpts, etc. without changing the intention of the comment.
We cannot reply to the comments you have posted. If you have any issue with our product, you may get in touch with our customer service via 'Chat Support' button (bottom page) or email (here) for further assistance.
You can check our FAQ (here) if you have questions about how to submit product reviews or common issues faced when submitting.
Therefore, please share your product reviews according to the following guidelines:
For the above purposes, we will use only non-personally identifiable information. Apart from displaying the reviews on the product review pages, the reviews may also be used in promotional materials, and/or other advertisements of our company and our group companies.
In addition, please note that we may edit or translate excerpts, etc. without changing the intention of the comment.
When writing a review
Please specify your impressions of the product (material, fit, occasion of wearing, comfort, etc.) when you wear the product.
For the product size, it will be very helpful if the height of the wearer and the size of the product worn can be provided.
While we would love to know your satisfaction with the products, please also feel free to let us know your dissatisfactions, if any.
*Keep your review focused on the product.
*Refrain from mentioning competitors or the specific price you paid for the product
*Do not include any personally identifiable information, such as full names.
*Contact us if you have issues that are not product-related such as order status or customer service.
For the product size, it will be very helpful if the height of the wearer and the size of the product worn can be provided.
While we would love to know your satisfaction with the products, please also feel free to let us know your dissatisfactions, if any.
*Keep your review focused on the product.
*Refrain from mentioning competitors or the specific price you paid for the product
*Do not include any personally identifiable information, such as full names.
*Contact us if you have issues that are not product-related such as order status or customer service.
About comments that cannot be posted
Comments containing the following information will not be posted:
・ In order to prevent confusion for other customers, posts mentioning prices and posts referencing products other than the product to be reviewed may not be excerpted or posted.
・ Comments that are not related to the product (dissatisfaction with store services and delivery / shipping, etc.).
・ Comments on unsold products.
・ Questions on inventory and size request not related to the product to be reviewed.
・ Information that can identify brands of other companies, individuals, and groups.
・ Comments for commercial purposes, URLs.
・ Information that brings or suggests disrepute to our company or a third party.
・ Information that includes political content.
・ Antisocial content.
・ Information on disasters, riots, terrorism, epidemics, illnesses.
・ Multiple comments for the same product by the same person (including cases where we judge that they are the same person).
・ Other information that we deem inappropriate.
・ In order to prevent confusion for other customers, posts mentioning prices and posts referencing products other than the product to be reviewed may not be excerpted or posted.
・ Comments that are not related to the product (dissatisfaction with store services and delivery / shipping, etc.).
・ Comments on unsold products.
・ Questions on inventory and size request not related to the product to be reviewed.
・ Information that can identify brands of other companies, individuals, and groups.
・ Comments for commercial purposes, URLs.
・ Information that brings or suggests disrepute to our company or a third party.
・ Information that includes political content.
・ Antisocial content.
・ Information on disasters, riots, terrorism, epidemics, illnesses.
・ Multiple comments for the same product by the same person (including cases where we judge that they are the same person).
・ Other information that we deem inappropriate.
You can check our FAQ (here) if you have questions about how to submit product reviews or common issues faced when submitting.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Malaysia
CHAT SUPPORT
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* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Email
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Phone
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Phone
1800 388 674
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
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