Q. Return & Exchange Conditions and Precautions

Quick Links

•  Return & Exchange Conditions

•  Return & Exchange Method

•  Return & Exchange for Product Defect

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Return & Exchange Conditions

Return & Exchange Acceptance Period:

(Store Purchase) Within 30 days from the date of purchase.

(Online Purchase) Within 30 days receive your parcel.

Products that cannot be returned or exchanged: 

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For more details in our Return & Exchange Policy, please click here.

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Return & Exchange Method

Please find below for more details:

● Exchange: Click here
● Refund for [Online Payment] Purchase: Click here   
● Refund for [Pay in Store] Online Purchase: Click here   
● Refund for In-Store Purchase: Click here 

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Return & Exchange for Product Defect

We’re very sorry to hear that the item you have purchased from us may be faulty.

Please get in touch with our customer service via 'Chat Support' button (bottom page) or email (here) for further assistance. 

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