Help

Help UNIQLO Help

 
  1. Help
    2. ＞ /
  2. Return & Exchange
    3. ＞ /
  3. Return & Exchange Policy
    4. ＞ /

Q. Return & Exchange Conditions and Precautions

Quick Links


•  Return & Exchange Conditions

•  Return & Exchange Method

•  Return & Exchange for Product Defect



User-added image

Return & Exchange Conditions

Return & Exchange Acceptance Period:

Within 30 days from the date of purchase


Products that cannot be returned or exchanged: 
User-added image

For more details in our Return & Exchange Policy, please click here.

 
User-added image

Return & Exchange Method

Please find below for more details:

● Exchange: Click here
● Refund for [Online Payment] Purchase: Click here   
● Refund for [Pay in Store] Online Purchase: Click here   
● Refund for In-Store Purchase: Click here 


User-added image

Return & Exchange for Product Defect

We’re very sorry to hear that the item you have purchased from us may be faulty.

Please get in touch with our customer service via 'Chat Support' button (bottom page) or email (here) for further assistance. 

 

Was this information helpful?

Yes
No
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)
Submit