2. UNIQLO Malaysia Customer Service
  3. Store
  4. Gift Cards

Q. About Gift Card & Balance Checking

We offer UNIQLO Gift Cards in the following denominations: RM50, RM100, RM150, RM200 and RM250.

UNIQLO Gift Cards can be purchased at any UNIQLO Malaysia stores and there are non-refundable. 

UNIQLO Gift Cards issued from UNIQLO Malaysia are only redeemable for purchases made at UNIQLO Malaysia stores and subject to a validity period of 12 months from the date of purchase. You are required to show the physical gift card during your purchase in store when making the payment.

The UNIQLO Gift Cards is not valid for extension and it will be deemed void if the barcode is defaced and/or the security feature is damaged. Terms and conditions of this card may be amended or withdrawn without prior notice at the sole discretion of UNIQLO Malaysia.

At the moment, UNIQLO Gift Cards cannot be purchased from online store nor using as payment for online purchase.

Frequently Asked Question

1. How to check my gift card balance?

You can check the gift card balance by visiting any of our store with our cashier or click (here) for self-checking. 

Alternatively, you may click the button "CHAT SUPPORT" on below for further assist from our live chat agent. 

2. Where can I find my gift card PIN number?

The 4 digit PIN number for your gift card is located on the back side of the card. It is concealed beneath the gray colored film. Gently scratch the film off to expose the concealed PIN.

3. Can I return the product for purchase paid by gift card?

You may visit any of our stores for exchange request. However, refund is not allowed for purchase paid by gift card. 

For more exchange information, please check our FAQ (here).

Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our customer support team via chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know how we can improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below:

Feedback Submitted

Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.