Q. Online Click & Collect Exclusive Giveaway

Free UNIQLO Shoe Bag
Date: 4 - 10 October 2024 
Available: Applicable for 【Click & Collect】 online order only (Home Delivery is not entitled)

Minimum Spend: RM200

Remark:
1) Maximum one (1x) shoe bag per order, while stocks last.

2) Size: 30cm (Length) x 15cm (Height) x 21cm (Width). 

User-added image
* For online purchases, the novelty will not appear in the shopping cart but it will be shown on the physical invoice inside the parcel (while stock last). 
* Minimum spend refers to the final amount after the use of any UNIQLO coupons.
* The alteration & gift service fees shall be excluded from the novelty entitlement minimum spend calculation.
* The novelty must be returned to be eligible for return & refund.
* The image above is for illustration purposes only and may no represent the exact shoe bag.



Frequently Asked Question

1. Why I did not receive the novelty?

From 4 - 10 October 2024, with minimum spending RM200 spend in a single Click & Collect online order, you will be entitled to receive one (1x) UNIQLO Shoe Bag.

In the event that you did not receive the novelty despite meeting the redemption criteria, it may be because the novelty stocks have run out or your purchase amount didn't fulfill the minimum spend requirement. Please note that minimum spend refers to the final amount after the use of any UNIQLO coupons. The online alteration & gift service fees shall be excluded from the activity campaign entitlement minimum spend calculation.
 
If your invoice indicated the novelty but cannot be found in your parcel, you may check with our live chat agent for further assistance by clicking on the 【Chat Support】 button below..

2. What if I have entered the wrong address or change my delivery address?

If your order is still within 30 minutes after order confirmed, please cancel the order and resubmit a new order with the correct address. 

If your order has been processed and shipped out with a tracking number, please contact DHL (here)/ PosLaju (here) for further assistance to change your delivery address.

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