Q. Bulk Purchase
About Bulk Purchase:
Enjoy 10% off for full-priced product for purchase above RM5,000.
This discount is not applicable for product with special collaborations, on promotion price, limited offer, value buy, multibuy or UTme! printing service.
How It Works & Estimated Timeline:
Step1: Submit the bulk purchase form (here)
Step2: UNIQLO confirm the availability and create quotation (2-3 business days)
Step3: Received an email with quotation and payment link**
Step4: Customer to confirm the quotation and complete the payment (within 7 business days*)
Step5: UNIQLO prepare delivery arrangement (3 business days)
Step6: Customer receive order number confirmation & delivery tracking details
Delivery Timeline:
Klang Valley: 1 - 3 working days
Peninsular Malaysia: 2 - 4 working days
Sabah & Sarawak: 3 - 6 working days
**A rejection email will be received instead if the T&C not fulfilled or inventory unable to fulfil the order request.
Payment Method:
We accept the payment in:
1) Bank Transfer
2) Credit Card
Restrictions on Bulk Purchase:
【No Re-sale】
You must not engage in re-sale or other acts of purchasing the products for the purpose of making profits, and/or for any commercial purposes.
【Intellectual Property Rights】
UNIQLO and the UNIQLO Logo are trademarks of Fast Retailing Co Ltd (“Trade Marks”). All material on the UNIQLO website and/or any other medium, including the text, information, graphics, logos, design, layout, downloads, pricing, products and services (“Content”) is owned by or licensed to Fast Retailing Co Ltd. You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content or Trade Marks for any purpose, other than with the prior written consent of Fast Retailing Co Ltd, or as permitted by law. All rights of Fast Retailing Co Ltd are reserved.
Return Policy:
All products sold are non-refundable and non-exchangeable.
In the event that the products are found to have manufacturing defect, they can be exchanged within thirty (30) days from the date of Collection subject to the following conditions:
1) The tax invoice is available; and
2) The Goods are in the new and original condition with price tag and sticker attached.
Frequently Asked Questions
1. Do you provide customization/ embroidery service for bulk purchase?
We do not provide the customization/ embroidery service for bulk purchase.
However, we can recommend some embroidery service providers to you. Please get in touch with our Customer Care team below for more details.
Suggestion Box
Feedback Submitted
Thank you for your feedback.
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Malaysia
CHAT SUPPORT
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
Other Service Available
App Benefits
Download the app now to get a RM15* Welcome Coupon. Enjoy the great benefits we offer whether you are shopping in-store or online.
Bulk Purchase
UNIQLO LifeWear as your new uniform. This is a special online service for customers who wish to order LifeWear in bulk for uniforms, events, gifts and more!
First Time Shopping in UNIQLO?
Get started with RM15* off coupon when you download the UNIQLO app. Shop seamlessly online or in-store for latest products. Take advantages of the services we offer such as Extra Sizes, Product Search, Click&Collect or Alteration for bottoms. Find out more. *Valid for first time download user only. T&C apply.
Online Alteration Service
You can now alter your favourite pants online, and get them delivered to your doorsteps. No muss, no fuss.