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Q. When do I receive my refund once I have returned my online order to warehouse?

The refund process for the online order returns may take up to 14 working days once our team received your returned parcel.

Please be informed that our customer care team may contact you if further information is required. Refund might take longer than 14 working days if there is a delayed in reply.

The refunds will be credited directly to your original mode of payment. Once the refund had proceeded, our system will notify you via email.


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