Q. Accessibility
We take your privacy and security seriously. We work hard to make sure we only use your information in the ways you want it to. When you online shopping with us, we will encrypt your payment information. Please read our Privacy Policy for further details.
HOW SAFE IS SHOPPING ON WWW.UNIQLO.COM?
We realize how important it is to securely store any information that you provide. UNIQLO maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
Please see below for each system requirement and accessibility.
Starting from 30 September 2021, the recommended environment (OS or web browser) for the UNIQLO online store (PC site) will be changed.
After 30 September 2021, Internet Explorer (IE) will be removed from the recommended web browsers, please use any of the following available recommended browsers below.
If you are using a non-recommended environment, you may not be able to access the UNIQLO Online Store website. Should you encounter a security problem when using a non-recommended OS or browser, please consider updating to the recommended environment.
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OPERATING SYSTEM & BROWSER
Windows Operating System: Window 10
Browser: Latest version of Microsoft Edge / Mozilla Firefox / Google ChromeMAC Operating System: Latest version of MAC OS X
Browser: Latest version of SafariMobile/ Tablet
AndroidOperating System & Browser: Android 6.0 or higheriPhone/ iPad Operating System & Browser: iOS 13 or higherWindows Phone Operating System & Browser: WP10 and WP 8.x
In addition to HTML, uniqlo.com features content using animation and movies. If you are having difficulty accessing this content, we suggest you upgrade to the latest version of the Adobe® Flash® Player.
Beta versions of various OS and web browsers are outside the recommended environment.
The UNIQLO App has ended support for iOS 12 and below on March 11, 2021 (Thursday). If you have iOS12 or lower, please update to iOS13 or higher.
If you are using a lower than Android OS 6.0 version, you cannot update the UNIQLO app to the latest version (7.5.0 or higher). -
JAVASCRIPT
Please use a JavaScript enabled browser. You may lose some web page functionality by disabling JavaScript. -
COOKIE
This website may place a "cookie" in your browser file. The cookie itself does not contain personal information, although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set.
Suggestion Box
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We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Malaysia
CHAT SUPPORT
* ChatBot cannot answer individual questions such as order details, personal information, or product knowledge information.
* Please type LiveChat to take over for further assistance.
* LiveChat Operating Hours: 9am - 6pm (Including weekends and Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Suggestion Box
• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
Other Service Available
App Benefits
Download the app now to get a RM15* Welcome Coupon. Enjoy the great benefits we offer whether you are shopping in-store or online.
Bulk Purchase
UNIQLO LifeWear as your new uniform. This is a special online service for customers who wish to order LifeWear in bulk for uniforms, events, gifts and more!
First Time Shopping in UNIQLO?
Get started with RM15* off coupon when you download the UNIQLO app. Shop seamlessly online or in-store for latest products. Take advantages of the services we offer such as Extra Sizes, Product Search, Click&Collect or Alteration for bottoms. Find out more. *Valid for first time download user only. T&C apply.
Online Alteration Service
You can now alter your favourite pants online, and get them delivered to your doorsteps. No muss, no fuss.