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Manage Your Online Order
You can check the status of your order through 'Track My Order'.
Select 'Return / Exchange Support' below to jump straight to the FAQ with the information you're looking for.
• To track your order, click ""TRACK MY ORDER"" and enter your 18 digits tracking number (Eg. UNQLOxxxxxxxxxxxx) on NinjaVan's tracking site to check the progress of your delivery.
• Kindly contact our Customer Service centre should you have any further issue with the tracking number.
• Kindly click the "Return / Exchange Support" button to see how you can return/exchange your item.
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• We do not respond to the suggestions posted in this Suggestion Box but we can help you with your concern through our Customer Center Hotline, Chat Support, or Webform.
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App Benefits
Download the app now to get a RM15* Welcome Coupon. Enjoy the great benefits we offer whether you are shopping in-store or online.
Bulk Purchase
bulk purchase
First Time Shopping in UNIQLO?
Get started with RM15* off coupon when you download the UNIQLO app. Shop seamlessly online or in-store for latest products. Take advantages of the services we offer such as Extra Sizes, Product Search, Click&Collect or Alteration for bottoms. Find out more. *Valid for first time download user only. T&C apply.
Online Alteration Service
You can now alter your favourite pants online, and get them delivered to your doorsteps. No muss, no fuss.